Full - Time Role
Account Manager
Manage client communication and keep creative projects moving from brief to final delivery. You’ll connect clients with strategy, production, and editing teams, making sure everyone understands the priorities, feedback, and deadlines.
What Will You Do?
1. Own day-to-day client communication, updates, and follow-ups.
2. Translate client expectations into clear instructions for internal teams.
3. Plan and track timelines, milestones, deliverables, and approvals.
4. Coordinate handovers between strategy, production, and post-production.
5. Consolidate client feedback and manage revision cycles.
6. Track work against the agreed scope and flag additional requests before making commitments.
7. Identify delivery risks early and escalate them with proposed solutions.
8. Maintain project trackers, meeting notes, and status updates.
9. Close projects cleanly and share client feedback and campaign learnings with the team.
What You’ll Bring?
- 1–2 years of relevant experience in account management, client servicing, project management, or agency operations.
- Strong written and verbal communication.
- Ability to manage several projects and competing deadlines.
- Attention to detail when handling feedback, approvals, and deliverables.
- Familiarity with tools such as Google Sheets, Notion, ClickUp, or Asana.
- Agency experience is preferred.
- Understanding of video production and digital advertising is an advantage.
Why Join Buzzlab?
- Own projects from kickoff through final delivery.
- Work across strategy, production, and editing.
- Build experience managing client relationships, project scope, and delivery decisions.
What we're looking?
- Someone who keeps clients informed without needing constant reminders. You should anticipate delays, turn scattered feedback into clear next steps, and balance client expectations with the team’s capacity.